Terms & Conditions

1. Introduction

WHEREAS, Futurewell Fintech Private Limited ("NiveshPe"), a company incorporated under the Companies Act, 2013, has applied for registration with the Association of Mutual Funds in India (AMFI) as a mutual fund distributor, and operates an online platform ("Platform") to facilitate execution-only mutual fund transactions;

AND WHEREAS, the User ("Client") desires to access and utilize the Platform to execute mutual fund transactions, on a non-advisory basis;

NOW THEREFORE, in consideration of the mutual covenants set forth herein, the Parties agree as follows:

These Terms and Conditions ("Terms") form a legally binding agreement between you ("User", "Investor") and Futurewell Fintech Private Limited, operating under the brand name NiveshPe ("Company", "We", "Us"), a private limited company incorporated under the Companies Act, 2013, with AMFI Mutual Fund Distributor registration in process, in compliance with SEBI regulations.

2. Definitions

"User"

Refers to any individual using NiveshPe.

"Platform"

Includes NiveshPe's mobile app, website, WhatsApp channel, or related digital interfaces.

"AMC"

Refers to Asset Management Company.

"RTA"

Means Registrar & Transfer Agent.

"KRA"

Means KYC Registration Agency.

"UPI App"

Refers to Unified Payments Interface applications used for transactions.

3. Regulatory Status

All investments are executed with SEBI-registered AMCs through authorized RTAs or platforms such as BSE/NSE Star MF.

4. Technology & Platform Hosting

NiveshPe operates its digital platform through third-party service providers and technology partners responsible for backend infrastructure, data storage, transaction processing, and KYC integrations.

While NiveshPe ensures that such partners maintain appropriate information-security and reliability standards, NiveshPe shall not be liable for any technical disruptions, downtime, service unavailability, or data losses arising from failures, negligence, or downtime attributable to such service providers.

5. Services Offered

NiveshPe facilitates:

• Micro-SIP Investments starting from ₹100
• Instant Withdrawals (subject to AMC rules)
• Goal-based investment pots and multilingual access
• UPI AutoPay for SIPs
• Referral/Champion Program to earn incentives

Ancillary services such as digital gold, insurance, tax filing, or loan products may be offered via partners. NiveshPe acts as a facilitator only; contractual obligations rest with partners.

6. Execution Facilitation

NiveshPe facilitates the execution of mutual fund transactions through authorized exchanges and intermediaries, including but not limited to BSE StarMF, NSE NMF II, or directly through SEBI-registered Asset Management Companies (AMCs) and their Registrar and Transfer Agents (RTAs).

Important Notes:

• NiveshPe does not accept or hold client funds
• All payments are routed directly from the investor's registered bank account to the respective AMC or RTA
• Transactions are processed in accordance with applicable SEBI, AMFI, and exchange guidelines
• NiveshPe's role is limited to transmitting user-initiated instructions electronically to such intermediaries

7. Instant Redemption

Certain mutual fund schemes may offer "Instant Redemption" or "Same-Day Payout" facilities, subject to scheme rules, cut-off times, and fund availability.

NiveshPe only facilitates such redemption requests and shall not be held responsible for any delays, rejections, or failures caused by AMCs, RTAs, or their banking partners.

8. Eligibility

Only Indian residents aged 18+ with valid PAN and Aadhaar may register. Completion of KYC via SEBI-recognized KRAs is mandatory. Users must ensure all submitted details are lawful and accurate.

9. Joint Holdings

Where investments are made jointly, the first holder shall be considered the authorized representative for all instructions, including redemptions and modifications. All actions and communications made by the first holder shall be deemed binding on all joint holders.

10. KYC & AML Compliance

Users must comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements under SEBI, AMFI, and FIU-IND regulations.

All investments through NiveshPe are subject to Know Your Customer (KYC) verification under:

• SEBI (KYC Registration Agency) Regulations, 2011
• Prevention of Money Laundering Act, 2002
• Foreign Account Tax Compliance Act (FATCA) / Common Reporting Standards (CRS) requirements

The User authorizes NiveshPe to share their KYC and FATCA/CRS information with AMCs, KRAs, RTAs, payment aggregators, and other intermediaries for regulatory compliance.

NiveshPe reserves the right to deny or suspend services in cases where the User's KYC validation is incomplete, pending, on hold, or otherwise invalid.

NiveshPe may verify PAN, Aadhaar, and banking details through authorized KRAs and report suspicious activity to regulators if required.

11. Bank Account Validation

To ensure authenticity and compliance, NiveshPe may validate user-provided bank account details using verification mechanisms such as penny-drop, reverse penny-drop, or NPCI-based API validation.

The User expressly authorizes NiveshPe to share limited details (such as account number, IFSC, and PAN) with authorized third-party service providers for validation purposes.

The User shall use only bank accounts where they are the primary or joint holder. Investments through third-party or unverified bank accounts are strictly prohibited.

12. Account Registration & Security

Users must provide accurate information during onboarding. Two-factor authentication or biometric login may be required. Users are responsible for safeguarding credentials and linked accounts.

13. Transaction Authorization

The User hereby authorizes NiveshPe to transmit electronically authenticated instructions—such as purchases, redemptions, switches, or SIP setups—on their behalf to AMCs, RTAs, or exchanges.

Such instructions, when authenticated via OTP, UPI AutoPay, or in-app confirmation, shall be treated as validly executed by the User. NiveshPe shall not be obliged to verify the authenticity of each transaction independently.

14. Fees, Charges & Commissions

NiveshPe does not charge platform fees. The Company earns trail commissions (up to 1% p.a.) from AMCs under SEBI/AMFI rules. Exit loads and AMC-imposed fees are transparently displayed before confirmation.

15. Referral / Champion Program

Users ("Champions") may refer investors and earn incentives based on milestones such as first SIP or continued investments. Fraudulent or duplicate referrals will be voided. NiveshPe may amend or terminate the program at its discretion.

16. No Inducements Policy

The User confirms that they have not been offered, and shall not accept, any gifts, rebates, or incentives other than those officially communicated under NiveshPe's Referral or Champion Programs. Any such unapproved inducement shall be void and may result in account suspension.

17. User Obligations

Users agree not to misuse the Platform, impersonate others, or upload malicious content. All activity must comply with SEBI, AMFI, RBI, and NPCI regulations.

Users shall not:

• Upload, transmit, or distribute any virus, malware, or harmful code through the Platform
• Attempt unauthorized access, reverse engineering, or data extraction
• Engage in fraudulent, misleading, or illegal activity
• Interfere with the integrity or performance of the Platform

Violation of this clause may result in immediate suspension and reporting under the Information Technology Act, 2000.

18. No Investment Advice / Responsible Investing Disclaimer

Users are encouraged to make informed, independent investment decisions.

19. Work Product & Educational Tools Disclaimer

Any reports, projections, calculators, goal analyses, insights, or other automated outputs generated by NiveshPe (collectively "Work Product") are based on user inputs, publicly available data, and algorithmic models.

The Work Product is provided solely for educational and informational purposes and does not constitute investment, legal, tax, or financial advice.

NiveshPe does not manually review or validate the Work Product, and no advisory, fiduciary, or client-advisor relationship is created by its use. Users are encouraged to independently verify all information before making any investment decisions.

20. Algorithmic Suitability and Risk Profiling

Any suitability or risk-profiling features available on NiveshPe are based on limited user inputs and algorithmic assumptions. Such outputs may not fully capture a User's overall financial profile.

NiveshPe does not warrant their accuracy or completeness. Users are advised to seek independent professional advice before acting on such tools.

21. Risk Disclosure

For detailed risk disclosures, please refer to our Risk Disclosure Statement.

22. Tax & Legal Advice

NiveshPe does not provide tax, legal, or accounting advice. Users should consult their independent tax or legal advisors to understand the implications of their investments, including capital gains, TDS, and other liabilities.

23. Third-Party Services & Responsibility

Certain services such as payments, KYC, or fund execution are operated by third parties (AMCs, KRAs, RTAs, banks, payment gateways). NiveshPe is not liable for errors or delays caused by such parties.

NiveshPe may display or facilitate access to products offered by third parties, including but not limited to insurance, loans, digital gold, and tax-filing services. These offerings are governed exclusively by the respective partner's terms and privacy policies.

NiveshPe assumes no responsibility for the performance, quality, or suitability of any such products, nor for any losses or claims arising from the use of third-party services.

24. Limitation of Liability

NiveshPe's liability is limited to the extent of commission received from the relevant AMC for the disputed transaction. We are not liable for indirect, consequential, or punitive damages.

25. Disclaimer for Miscommunication / Errors

NiveshPe shall not be liable for any inadvertent errors, typographical inaccuracies, or system-generated miscommunications in statements, confirmations, or other electronic records. In such cases, the records maintained by the AMC/RTA shall prevail.

26. Indemnity

Users shall indemnify and hold harmless NiveshPe, its directors, officers, and employees against any losses arising from misuse, breach, or violation of law.

27. Intellectual Property Rights

All content, software, and trademarks on NiveshPe belong to the Company or licensors. Users receive a limited, non-transferable license for lawful personal use only.

28. Electronic Communication & Consent

By using NiveshPe, Users consent to receive electronic communications via email, SMS, WhatsApp, or notifications regarding transactions, statements, or legal updates.

29. Force Majeure

NiveshPe shall not be liable for delay or failure due to causes beyond control, including network outages, regulatory actions, or cyber incidents.

30. Overseas Access Disclaimer

Users accessing the Platform from outside India shall be solely responsible for ensuring compliance with the local laws of their jurisdiction.

NiveshPe shall not be liable for any legal or regulatory consequences resulting from such access. Users agree to indemnify NiveshPe against any claims or penalties arising therefrom.

31. Termination & Suspension

NiveshPe may suspend or terminate accounts for non-compliance or fraud. Users may request account closure after settling obligations.

32. Regulatory Cooperation

NiveshPe may share client information or transaction data with SEBI, AMFI, FIU-IND, RBI, or any competent statutory authority when required to comply with applicable laws, investigations, or regulatory directives. Such disclosure shall not be considered a breach of confidentiality obligations.

NiveshPe reserves the right to record and monitor all user interactions and transactions for compliance, audit, and service quality purposes, in accordance with applicable laws.

33. Dispute Resolution & Governing Law

These Terms are governed by Indian law. Disputes shall first be resolved amicably, failing which they shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by NiveshPe.

Seat and venue: Mumbai, Maharashtra.

These Terms shall also be subject to any circulars, directions, or guidelines issued by SEBI, AMFI, or the Government of India applicable to mutual fund distributors.

34. Investor Charter

The Investor Charter, as mandated by SEBI circulars SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0686 and SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/80, forms part of these Terms and is available on the NiveshPe Platform.

As per SEBI circulars, NiveshPe has adopted an Investor Charter outlining investor rights, grievance mechanisms, and responsibilities.

35. Severability & Waiver

If any provision is held invalid, remaining provisions remain effective. Failure to enforce any right does not constitute a waiver.

36. Acceptance & Updates

Users are advised to review these Terms periodically. NiveshPe shall not be obligated to individually notify Users of such updates.

Collection, use, and processing of personal data are governed by the NiveshPe Privacy Policy, which forms an integral part of these Terms.

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between NiveshPe and the User and supersede any prior communications or representations.

37. Grievance Redressal

Unresolved matters may be escalated to:

• SEBI SCORES: https://scores.gov.in
• AMFI: https://www.amfiindia.com

For detailed grievance procedures, please refer to our Grievance Redressal Policy.